Introduction

Neuralplex (“we,” “our,” or “us”) is committed to protecting your privacy and handling your personal data in a transparent, secure, and lawful manner. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or interact with our services, in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

Data We Collect

We collect only the minimum data necessary to operate our website and provide our services. This may include:

• Contact information you voluntarily provide (such as name, email address, and message content) when submitting a contact form.
• Limited, anonymized usage data collected through analytics tools to help us understand how our website is used.

We do not knowingly collect sensitive personal data.

Use of Analytics and Tracking Tools

We use Google Analytics with all available privacy-enhancing configurations enabled, including IP anonymization and restricted data processing. This allows us to analyze general website usage trends without collecting personally identifiable information.

We do not use Facebook tracking pixels or similar third-party advertising or behavioral tracking technologies.

How We Use Your Information

We process personal data only for legitimate and clearly defined purposes, including:

• Responding to inquiries submitted through our contact forms
• Providing requested services or information
• Sending infrequent, optional communications containing insights or updates, where you have explicitly consented

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Legal Basis for Processing (GDPR)

Under GDPR, we process personal data based on one or more of the following lawful grounds:

• Consent – where you have explicitly agreed to the processing of your data
• Legitimate Interest – where processing is necessary to operate and improve our website or respond to inquiries
• Contractual Necessity – where processing is required to provide services you have requested

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. When data is no longer required, it is securely deleted or anonymized.

Data Security

We implement appropriate technical and organizational measures to safeguard personal data against unauthorized access, alteration, disclosure, or destruction.

Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the right to:

• Access your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your data (“right to be forgotten”)
• Restrict or object to certain types of processing
• Request data portability
• Withdraw consent at any time, where processing is based on consent

To exercise these rights, you may contact us using the details provided on our website.

Cookies

Our website uses only essential and analytics-related cookies required for functionality and performance measurement. You may control or disable cookies through your browser settings.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or our data practices. Any updates will be published on this page with the revised effective date.

Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact us through the official contact channels listed on our website.